About Us
Our vast experience in administrative field and our passion to thrive enable us to guide and advise our customers on enhancing their administrative processes.
Our ability to listen our customers’ concerns and needs distinguish us from other administrative consultants. We work with you on a person to person basis to discuss your needs, improve the way you organize your business and keep your business moving forward by administering minor or major projects.
The ultimate target is to assist businesses to grow by optimizing their administrative system through training and tools provided during the administrative management on our part and not just execute an administrative task. Our commitment and discretion qualify us to be the right partner for you.
10
YEARS OF EXPERIENCE
38
EMPLOYEES
and growing
Our Services.
Administrative
Consulting Services
Services List
- Customer identification, verification and due diligence / KYC requirements and screening
- Registration and maintenance of identification / KYC and due diligence documents
- Periodical re-assessment and updates
- Overall project coordination
- Search for the best service provider for each project – Partnership with qualified translators, marketing experts, content producers, lawyers, accountants, designers, web developers etc.
- Customer Service
- Content Management
- Social Media Management
- 24/5 customer support
Why Outsource
Outsourcing a procedure or a project is more resource-effective and cost-efficient for your business from what you may think.
Whatever isn’t your core business incur extra costs, time, effort and attention on your part.
All you need is Crofton, a trusted partner, to guide and advise you on enhancing your administrative processes.
Whatever isn’t your core business incur extra costs, time, effort and attention on your part.
All you need is Crofton, a trusted partner, to guide and advise you on enhancing your administrative processes.
Enhanced Effectiveness
How it works
1
You choose a trustworthy partner -> You outsource the project -> You benefit from your partner’s expertise and at the same time you gain time, money and quality.
2
As a professional you know how important is to get the best possible result. This can be achieved only by other, qualified, professionals.
3
When you outsource administrative services, you don’t have to do all the jobs by yourself anymore. You may focus on what you know best and invest money and effort on your core business to keep your business moving forward.
4
Outsource administrative services to Crofton and you will never have to worry about hiring full-time administrative staff again.
Join the team
Location:
New Industrial Area, Nicosia, North Cyprus Working Hours:
Monday - Friday
09:00 – 17:00
Responsibilities:
● Positively guide clients to relevant products/services
● Address client questions and inquiries
● Assist clients with technical difficulties
● Use initiative to assist clients
● Assist clients in a calm manner
● Identify client needs and suggest relevant products/services
● Escalate feedback, questions, or complaints to your line manager and in a handover report to your team members
● Maintain a high level of professionalism and positive attitude
● Participate actively in team meetings
● Willingness to achieve team and individual goals
Skills and Qualifications:
● Proficiency Persian speaking and writing is compulsory
● Intermediate English speaking and writing is compulsory
● Proficiency in an additional language will be considered as an advantage
● Ability of learning and retaining existing and future company products, and professionally delivering nowledge to the clients
● Friendly and attentive demeanor
● Strong team collaboration skills
● Strong verbal communication abilities
● Strong interpersonal skills
● Ability to work independently
● Ability to multi-task and thrive in a fast-paced, call center environment
● Attention to detail
● Defuse disgruntled clients in a calm and professional manner
● Knowledgeable and confident with Microsoft Office
Additional Factors:
● Student applications will not be considered
● Turkish Cypriot nationals must have fulfilled their military service
● Transportation will not be provided
New Industrial Area, Nicosia, North Cyprus Working Hours:
Monday - Friday
09:00 – 17:00
Responsibilities:
● Positively guide clients to relevant products/services
● Address client questions and inquiries
● Assist clients with technical difficulties
● Use initiative to assist clients
● Assist clients in a calm manner
● Identify client needs and suggest relevant products/services
● Escalate feedback, questions, or complaints to your line manager and in a handover report to your team members
● Maintain a high level of professionalism and positive attitude
● Participate actively in team meetings
● Willingness to achieve team and individual goals
Skills and Qualifications:
● Proficiency Persian speaking and writing is compulsory
● Intermediate English speaking and writing is compulsory
● Proficiency in an additional language will be considered as an advantage
● Ability of learning and retaining existing and future company products, and professionally delivering nowledge to the clients
● Friendly and attentive demeanor
● Strong team collaboration skills
● Strong verbal communication abilities
● Strong interpersonal skills
● Ability to work independently
● Ability to multi-task and thrive in a fast-paced, call center environment
● Attention to detail
● Defuse disgruntled clients in a calm and professional manner
● Knowledgeable and confident with Microsoft Office
Additional Factors:
● Student applications will not be considered
● Turkish Cypriot nationals must have fulfilled their military service
● Transportation will not be provided
Location:
New Industrial Area, Nicosia, North Cyprus
Working Hours:
Monday - Tuesday: 16:00 – 00:00
Wednesday : 14:00 - 22:00
Thursday: 11:00 – 19:00
Friday: 10:00 – 18:00
Responsibilities:
● Positively guide clients to relevant products
● Address client questions and inquiries
● Identify client needs and suggest relevant products/services
● Escalate feedback, questions or complaints to your line manager and in a handover report to your team members
● Maintain a high level of professionalism
● Participate actively in team meetings
● Willingness to achieve team and individual goals
Skills and Qualifications:
● Proficiency in spoken and written English is required ● Proficiency in an additional language will be considered as an advantage ● Capable of learning and retaining knowledge of company products, and delivering it professionally to clients ● Ability to multi-task and thrive in a fast-paced call center environment ● Friendly and attentive demeanor ● Strong team collaboration skills ● Attention to detail ● Ability to work independently ● Excellent interpersonal skills ● Strong verbal communication abilities ● Confident and proficient in using Microsoft Office Additional Factors:
● Student applications will not be considered
● Turkish Cypriot nationals must have fulfilled their military service.
● Transportation will not be provided.
New Industrial Area, Nicosia, North Cyprus
Working Hours:
Monday - Tuesday: 16:00 – 00:00
Wednesday : 14:00 - 22:00
Thursday: 11:00 – 19:00
Friday: 10:00 – 18:00
Responsibilities:
● Positively guide clients to relevant products
● Address client questions and inquiries
● Identify client needs and suggest relevant products/services
● Escalate feedback, questions or complaints to your line manager and in a handover report to your team members
● Maintain a high level of professionalism
● Participate actively in team meetings
● Willingness to achieve team and individual goals
Skills and Qualifications:
● Proficiency in spoken and written English is required ● Proficiency in an additional language will be considered as an advantage ● Capable of learning and retaining knowledge of company products, and delivering it professionally to clients ● Ability to multi-task and thrive in a fast-paced call center environment ● Friendly and attentive demeanor ● Strong team collaboration skills ● Attention to detail ● Ability to work independently ● Excellent interpersonal skills ● Strong verbal communication abilities ● Confident and proficient in using Microsoft Office Additional Factors:
● Student applications will not be considered
● Turkish Cypriot nationals must have fulfilled their military service.
● Transportation will not be provided.
